IDS Gallery, we strive to ensure a smooth and reliable delivery experience for our customers. Please review our shipping policy below:
Processing Time
Orders are processed within 2-3 business days after payment confirmation.
Custom or bulk orders may require additional processing time.
Shipping Time & Delivery
Standard Delivery: 5-7 business days (depending on location).
Express Delivery: 2-4 business days (available in select areas).
We partner with trusted courier services to ensure safe and timely delivery. via (leopard or Blue-Ex)
Shipping Charges
Shipping charges vary based on location and order size. The exact cost will be displayed at checkout.
Free shipping may be available for special promotions or bulk orders.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 24 hours of delivery with photos as proof.
We will assess the issue and arrange for a replacement or refund, as applicable.
Cash on Delivery (COD)
COD is available for select locations. Orders must be confirmed via call or message before shipping.
For any questions or concerns regarding shipping, feel free to contact our support team.
